FOLD warrants all of our products to be free from
defects in material and workmanship for a period of 1
year from the date of delivery.
We do not warrant against normal wear and tear, or
damage due to customer accident or misuse. Natural
variations in products made in whole or in part of
natural materials, such as wool, linen or cotton, are
not considered defects. The customer must exercise
proper care to minimize any such damage. Handmade
products will generally vary in color or texture.
Measurements are approximated due to the fabrics
natural ability to stretch.
Due to the nature of electronic media, color of actual
product may differ slightly from pictured. We strongly
suggest that you request a fabric color sample before
you place an order. Dye lots may change without prior
All Wool products are made to order, therefore
considered to be custom order. Custom Order Policy: No
Changes, No Cancellations, No Returns and No Refunds
without prior approval of a reasonable claim. Please
make your choice about a custom order very carefully
and cautiously, as it is impossible for FOLD to store
and re-sell rejected custom items to other customers.
Hence, our policy is that CUSTOM ORDERS CAN NOT BE
CHANGED OR CANCELED IN WHOLE OR IN PART ONCE
All of our linen products, and wall applications are
in stock. A 25% restocking fee will be applied on returns for
reasons other than manufactures defect. Back order may
apply without notice for up to 4 weeks. If you are
unhappy with your order we will gladly exchange it for
a similar item or cost at shippers expense.
PAYMENT & TAX
All orders must be paid in full prior to shipping. We
accept Visa and Mastercard, and American Express only.
If you would like to pay by check please contact us to
place the order. All orders paid by check will not be
produced or shipped until the check has cleared.
No sales tax is charged on your order unless the order
is delivered in the State of California or the Buyer
is a California resident.
Our delivery times are approximate. No order can be
canceled due to a delivery time longer than specified.
"Rush" orders are available, please contact us for